PATROL provides information to the public on the next steps that can be taken after receiving a parking or traffic penalty charge from a local authority in England (outside London) and Wales.

Find out your options and next steps after receiving a penalty here

Access information to help understand the penalty you have received here

PATROL welcomes your questions and comments; however, please be aware that we are unable to respond to queries that sit outside of the topics detailed above (e.g. reports of selfish or nuisance parking).